Privacy Policy for Customers
Last updated: March 2026
When you request an estimate through TheYardOS, we want you to know exactly how we use your information. Our goal is simple: help you connect with service providers and communicate about your project — nothing more.
We Don't Sell Your Data
We never sell, rent, or trade your personal information to third parties. Your email, phone, and project details stay between you and the business you're requesting an estimate from.
How We Use Your Information
When you submit an estimate request, we use your information to:
- Send you emails — Estimates, updates, and messages about your project from the business you're working with
- Send you text messages — If you provide a phone number, the business may use it for reminders (e.g. when they're on the way) and status updates
- Deliver your request — Your name, contact info, address, and project description go to the business so they can prepare an estimate
What Information We Collect
When you submit an estimate request, we collect your name, email, phone (if you provide it), project description, property address (if provided), and any photos you upload. This information is shared with the specific business whose estimate form you used.
Who Has Access
Only the business you submitted the request to — and TheYardOS (to operate the platform) — have access to your data. We use industry-standard security to protect it.
Questions?
If you have questions about how your information is used, contact the business directly or reach out to us at contact@theyardos.com.